Frequently Asked Questions
Here you will find some of the most commonly asked questions we receive from our customers. If you have a question that is not answered below feel free to contact our friendly team. You can also request a quote from our home-page and fill in your details into the form on the right.
Q: What is a plumber?
A: A plumber is a professional tradesman who connects and maintains water and gas supplies to commercial, residential and industrial buildings.
Q: What qualifications do plumbers need?
A: Plumbing is a highly regulated trade that requires a 4-year apprenticeship. Upon completion of the apprenticeship a licence will be issued by the Queensland Building and Construction Commission QBCC. Since 2014, licenses have been isued by the QBCC which were issued by the Plumbing Industry Council at the Department of Housing and Public Works.
Q: Are you qualified?
A: Yes. We are fully qualified. If you have a leaking faucet, we will remove the handle screw, replace the washers and put the handle screw back. If its leaking because of any other reason, we will no doubt provide a solution. There is no problem that is too big for us to solve.
Q: Why should I hire a licensed plumber?
A: A licensed plumber has satisfied all the conditions that have been set by Queensland Building and Construction Commission. When you hire a licensed tradesman, you can be sure that you are hiring someone who is qualified for the job.
Q: My toilet is blocked what do I do?
A: There are many things that can block your toilet. The common causes include a toilet paper that does not break apart, foreign objects, animal litter etc. Your toilet will only be unblocked if the objects that are causing blockage are removed. Call us to unblock it for you. We will show up with all the tools that are needed to unblock your toilet precisely and quickly.
Q: Do you fix blocked drains?
A: Yes. We ca fix any blocked drains. We use camera inspection to pinpoint the cause of problems in drainage systems. The camera allows us to see the condition of your pipework so that we can take the appropriate action.
Q: How do I fix a leaking tap?
A: There are many things that can happen that can make you have a leaking tap. Call us for help if you have a leaking tap. You should not try to do anything when you are unsure of what to do because you may end up making things worse.
Q: Do you offer emergency services?
A: Yes. You can call us 24/7. We are always ready to attend to your emergency requirements.
Q: How much do plumbers cost?
A: The hourly rate for plumbers is anywhere from $50 to $120. If you would like a quote please contact us.
Q: Do you offer free quotes?
A: You will not pay anything to get a quote from us. We offer free, no obligation quotes to our clients.
Q: Do you offer a warranty?
A: We always focus on providing high quality services to our clients. We stand behind out work by offering warranties for the jobs we do. If you face the same problem that we fixed before the period covered by our warranty expires, we will come back and fix the problem free of charge. This show just how confident we are with our services.
Q: What areas do you service?
A: We serve all locations in Brisbane. Feel free to call us if you need assistance outside these areas.
Q: What are your operating hours?
A: We are available 24 hours day 7 days a week. Call us anytime to make an appointment. Phone: 07 3555 7922